Shipping and delivery
The following refers to deliveries within the Benelux and Germany
Do you have questions about international deliveries, delivery times and rates? Then please contact us.
Delivery times
Orders placed on working days before 16:00 are often delivered the next working day in the Netherlands (if in stock). This applies to standard packages.
Delivery
In the Netherlands we send our parcels with parcel service PostNL or UPS. For orders up to € 1250, – (excl. VAT) shipping costs are € 19,95 (excl. VAT) .No shipping costs are charged for orders above this limit, with the exception of volume, length and pallet shipments. Pallet shipments are delivered by GTO or selected distribution companies. Once the order is shipped, a confirmation with track-and-trace will be sent by email. This allows you to track the order and immediately communicates a delivery time.
In Belgium, Germany and Luxembourg we send our parcels with parcel service PostNL or UPS. For orders up to € 2000, – (excl. VAT) shipping costs are € 49,50 (excl. VAT) .No shipping costs are charged for orders above this limit, with the exception of volume, length and pallet shipments. Pallet shipments are delivered by GTO or selected distribution companies. Once the order is shipped, a confirmation with track-and-trace will be sent by email. This allows you to track the order and immediately communicates a delivery time.
Delivery area
GTO delivers its orders throughout the Benelux. Outside the Benelux is also possible, but you should discuss this with our customer service (in connection with any additional delivery time and / or additional delivery costs).
Parcel
The standard shipping costs for package shipments in the Netherlands are € 19.95 (excl. VAT), Belgium, Germany and Luxembourg are € 49,50 (excl. VAT).
Different shipping costs
Additional shipping costs are calculated for volume, length and pallet freight. The shipping costs in that case deviate from the standard shipping costs. In that case it is best to contact GTO first by telephone.
Volume freight
The article exceeds the belt size of 300 cm (maximum dimensions lxwxh = 100 + 2 x 50 + 2 x 50 cm).
Shipping costs for volume shipments are €100 (excl. VAT).
Length freight
The item is longer than 2.0 m¹ (linear metres).
Shipping costs for long cargo and bundles are € 35 (excl. VAT).
Pallet freight
Freight costs apply to some orders.
| Number of pallets | Shipping costs Netherlands Excluding inner city | Additional city distribution Postal code table** | Shipping costs Belgium |
| 1/2 | € 26,00 | € 18,25 | € 26,00 |
| 1 | € 40,00 | € 23,75 | € 53,00 |
| 2 | € 74,00 | € 45,40 | € 98,00 |
| 3 | € 108,00 | € 66,50 | € 143,00 |
| 4 | € 138,00 | € 87,65 | € 182,00 |
| 5 | € 163,00 | € 108,70 | € 216,00 |
| > 5 | on request | on request |
All prices mentioned are excluding VAT
Pick up your order?
You can also pick up your order(s) at our pick-up counter in Hoensbroek. This is open on working days from 08:00 to 17:00 and on Saturdays from 08:00 to 12:00.
City distribution and waddenzee surcharges
Rates for pallet delivery exclude transit charges to inner cities, islands and environmental zones.
* Excluding volume, length and pallet freight
** Surcharges for city distribution apply to the following zip codes: 1011, 1012, 1015, 1016, 1017, 1018, 1025, 1102, 6811, 2511, 2512, 2513, 2514, 3310, 3311, 2311, 2312, 6211, 6221, 6040, 3011, 3012, 3013, 3014, 3511, 3512, 3513, 3514, 3515, 3551, 3561, 5911
Surcharges for Wadden Islands apply to the following zip codes: 1791-1797, 8881-8884, 8891-8897, 8899, 9161-9164, 9166